ServiceInsight - Perspectium (Computers - Software)

Item ID 2283079 in Category: Computers - Software

ServiceInsight - Perspectium
You can't manage what you can't measure - but measuring business functions automated with ServiceNow has always posed an interesting challenge ... do you use the limited inbuilt reporting capabilities in the product, and not get the insight that users really want? Or do you extract ServiceNow data into an external repository, and use real business intelligence tools to get the insight needed? Many large organizations opt for the external approach, but that brings its own challenges. How to extract all the data needed without causing a performance impact to ServiceNow? How to keep database schemas synchronized with ServiceNow applications? Who will configure the external database for this reporting? How will you get started creating the BI views/reports that provide real insight into the service management data? How will you ensure that everyone is always working with current data?
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Target State: Western Australia Target City : All Cities Last Update : 29 September 2023 8:21 PM Number of Views: 90	Item Owner : Perspectium Contact Email: Contact Phone: 888 620 8880

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AUNetAds > Computers > Software

2024-04-30 (0.221 sec)